Delivery FAQ's

Below are commonly asked questions regarding the delivery of the products we have available.

Currently we do not offer a pick-up option.

However we will soon to implement pick-up points across the island for eligible products.

Shipping costs vary depending on your location and the shipping method you choose at checkout.

You can see the shipping cost for your order during the checkout process.

Standard Shipping starts at just €4.99

We typically process orders within 1-2 business days.

However, processing times may vary depending on the size of the order and immediate product availability.

Delivery times vary depending on your location and the shipping method you choose at checkout.

We do our best to process and ship orders as quickly as possible, and you can track your order status in your account.

Typically you can expect to receive your order 3-7 days after processing has completed.

Please note that shipping times are calculate by 3rd party couriers. We cannot guarantee that times stated will be exact. you may track your order at any given time by emailing or heading to “My Account > Orders > Track My Order”

We do offer free shipping on orders. Contact our support team for more information using our live-chat.

Yes, you can track your order status in your account on our website an mobile App’s.

Due to data protection our live-chat support may not be able to give an update on the status on your order.

In the unlikely event your order arrives damaged or defective we kindly ask you to contact our customer service team as soon as possible, and we’ll do our best to resolve the issue quickly. you may also refer to our Refund & Returns Policy:

[email protected]

Yes, we offer international shipping to Europe and around the world.

Please contact our support team prior to ordering for more information.

[email protected]

Other FAQ's

Below are more commonly asked questions.

We sell every type of product imaginable! From clothing and accessories to electronics, home goods, beauty products, and more, we’ve got you covered.

If you cant find exactly what you’re looking for speak to one of our live-chat agents. We add new products DAILY! We have the ability to source almost anything available to the consumer market and make it available to the Maltese market.

We work very closely with a variety of suppliers, distributors and manufacturers from within the EU and United Kingdom to bring you high-quality products at the most competitive prices.

Our orders ship directly from one of 3 main warehouses.

  • United Kingdom (Our main warehouse)
  • Malta
  • European Union

Orders coming from the UK have VAT and duty INCLUDED in the price!

We have a team of quality control experts who inspect each product before we add it to our app or online store, we also inspect orders before they are shipped to ensure they meet our high standards and that of our customers.

Customers have 14 days to return their order. For more detailed information please review our Refunds & Return Policy

We accept all major credit cards, Apple Pay, and Google Pay. (Free T&C’s apply | Orders with a value of €1500 will be subject to addition processing fees)

Direct transfers are also available on checkout. (Free)

We do not offer a ‘Cash on Delivery’ service.

Yes! we regularly offer discounts and promotions on various products. Be sure to sign up for our newsletter and follow us on social media to stay up to date on our latest deals.

Also you may check out our Deals page to see whats currently on offer.