By using our platform, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send.

You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@ivamalta.com.

(See Also: 10. Accounts & Purchasing )

If you wish to purchase any product, goods or service’s made available through platform; App or Website  (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your name, National ID card number, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or failure to comply with our “Terms & Conditions”.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through our platform may be governed by rules that are separate from these “Terms & Conditions”. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms & Conditions, Promotion rules will apply.

(See also Refunds & Return Policy)

Unless otherwise stated all products that are sold on IvaMalta.com come with manufacturer warranty and/or guarantee.

i) Manufacturer Warranties/Guarantees

Warranty’s and guarantee’s offered by the manufacturer are under no obligation to be fulfilled by IVAMALTA LTD or any of our partners. For more information regarding specific product warranties offered please contact: support@ivamalta.com

ii) Refurbished Products Warranties/Guarantees

Refurbished products may be subject to different conditions. Please contact support@ivamalta.com for more details regarding a specific refurbished item.

iii) Products Requiring Installation Warranties/Guarantees

Applies to the IvaMalta.com Guarantee. (Manufacturers Warranties/Guarantee may also apply)

When purchasing products that require installation, such as marine parts/accessories, car parts/accessories, electronic & computer components and any other product that is not “Plug ‘n’ Play,” it is your responsibility to ensure that the installation is carried out by a certified and licensed professional.

Upon completion of installation, it is mandatory for you to provide us with a certificate of installation from the company or tradesperson that carried out the installation. This certificate must be submitted immediately after installation. (The certificate must include the contact details of the company/tradesperson)

Please note that failure to provide us with the certificate of installation within 40 days of purchase will result in the voiding of your product guarantee from. It is therefore essential that you comply with this requirement to ensure the validity of your guarantee. For more information regarding products requiring installation contact: support@ivamalta.com

NOTE!: THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS!

Content found on or throughout our platform are the property of IVAMALTA LTD. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes, for personal or commercial gain, without express advance written permission from IVAMALTA LTD.

You may use our platform only for lawful purposes and in accordance with our Terms.

You agree not to use our platform:

0.1. In any way that violates any applicable national or international law or regulation.

0.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

0.3. To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.

0.4. To impersonate or attempt to impersonate IVAMALTA LTD, a Company employee, another user, or any other person or entity associated with us.

0.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

0.6. To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of our platform, or which, as determined by us, may harm or offend our Company or users of our platform or expose them to liability.

Additionally, you agree not to:

0.1. Use our platform in any manner that could disable, overburden, damage, or impair our platform or interfere with any other party’s use of our platform, including their ability to engage in real time activities through our service’s.

0.2. Use any robot, spider, or other automatic device, process, or means to access our platform for any purpose, including monitoring or copying any of the material on our platform. (Including web scrapers and other similar software)

0.3. Use any manual process to monitor or copy any of the material on our App or Website or for any other unauthorized purpose without our prior written consent.

0.4. Use any device, software, or routine that interferes with the proper working of our platform.

0.5. Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

0.6. Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of our service and/or platform, the server on which our platform and data is stored, or any server, computer, or database connected to our platform.

0.7. Attack our App or Website via a denial-of-service attack or a distributed denial-of-service attack.

0.8. Take any action that may damage or falsify Company rating.

0.9. Otherwise attempt to interfere with the proper working of our App or Website platform.

We reserve the right to engage third-party Service Providers to monitor and analyze the use of our platform and facilitate features on our website. These Service Providers may include payment facilitators and payment gateway providers, marketing partners, and others.

It is essential to note that these third-party Service Providers may have their own rules and regulations to which IVAMALTA LTD must comply.

Please be assured that we only work with reputable Service Providers who share our commitment to maintaining the highest standards of data protection, security, and user privacy.

For more information regarding our 3rd party service providers contact: support@ivamalta.com

Our platform is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using our App and/or Website, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of our platform.

(Accounts & Purchasing of Goods Agreement)

Consumers

1. i) Accounts – When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at-all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our App and Website.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our platform or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse use of our Service’s, terminate accounts, remove or edit content, or cancel orders in our sole discretion without prior notification to you.

1. ii) Purchasing of Goods Agreement – The market in the goods is such that the specification, description and price of individual goods can change. The invitation to you to order goods from us is NOT an offer by us to sell to you goods of the specification and description at the price indicated. Your order is an offer to us to buy the goods of the specification and description at the price indicated.

Wherever possible we will accept your order to buy the goods of the specification and description at the price indicated by e-mail and in which case there will be a concluded agreement between you and IVAMALTA LTD.

Wherever it is not possible to accept your order to buy the goods of the specification and description at the price indicated we will advise you by e-mail and offer to sell you the goods of the specification and description at the price stated in the e-mail and will state the period for which the offer or the price remains valid. You may accept our offer by e-mail within the period stated and in which case there will be a concluded agreement between us.

The price of the goods does not include delivery by us to you. The costs of carriage and any insurance which you direct IVAMALTA LTD to incur shall be reimbursed by you and shall be due on the date for payment of the price. The goods shall be delivered by our carrier partners to your specified shipping and/or billing address and the risk in the goods shall pass to you upon being received by our carrier partners.

You should note that our carrier partners requires immediate notice to be given of any loss or damage to goods and you should inspect the goods immediately upon receipt and report any loss or damage to our carrier partners immediately.

You must report any transit damage within 48 hours upon receipt of the goods. In respect of any transit damage to goods reported to us after 48 hours of delivery we shall require proof from you that the goods were damaged before receipt by you.

We shall not be bound to deliver the goods until you have paid for them. Payment shall be due when the agreement is made between us. Time for payment shall be of the essence. The price due from you is the price indicated as inclusive of value added tax unless stated otherwise.

You shall be deemed to have accepted the goods 24 hours after delivery to your address. (or 24hours after notification from our carrier partners stating goods have been delivered)

After acceptance you shall not be entitled to reject goods which are not in accordance with the contract.

No goods delivered to you which are in accordance with the agreement will be accepted for return by us without our prior written approval (in accordance with our returns authorisation procedure. See Refunds & return Policy) and on terms to be determined at our absolute discretion.

If we agree to accept any such goods for return you shall be liable to pay a handling charge of (10%) of the invoice price. Such goods must be returned by you to us carriage-paid (or the balance shall be reimbursed to us, by you) and in the original packaging.

Goods which are in accordance with the agreement and are returned without our prior written approval may at our absolute discretion be returned to you or stored at your cost without prejudice to any other rights or remedies we may have.

We will try to deliver the goods to you within the time estimated for delivery.

If we are unable to do so, we reserve the right to deliver them within 35 days beginning with the day after the day of the agreement between us. If we are unable to deliver the goods to you within 30 days beginning with the day after the day of the agreement:

1. we shall inform you by e-mail ;
2. we shall make a further offer to you by e-mail to sell you the goods of the specification and description at the price stated in the e-mail and will state the period for which the offer or the price remains valid ;
3. unless you accept the offer we will reimburse any sum paid by you or on your behalf under or in relation to the agreement within a period of 35 days beginning with the day after the day on which the time for delivery expired.

The rights of cancellation set out below apply to any agreement between you and us save insofar as the agreement is in respect of all goods and products if it is unsealed by you.

You have a right to cancel the agreement at any time before the expiry of a period of 14 calendar days which begins on the day the goods are delivered.

You may cancel by giving us notice in any of the following ways:

1. by a notice in writing which you leave at our address (see section 1. Introduction);
2. by a electronic notice which you send by email to our address (support@ivamalta.com);

If you cancel the agreement :

1. you must return the goods to us (instructions will be given accordingly after your request has been made)
2. the goods must be returned to us complete, meaning no damage or alterations to the packaging, labels or tags, they must be returned ‘as received’
3. you are responsible for the cost of returning the goods to us at the address provided after your request has been made.
4. you are required to pay a re-stocking fee (required) & may be required to pay a unit testing fee (if applicable).
5. you are under a duty to take reasonable care of the goods (including reusable packaging, manuals etc) until they are returned to us ;
6. you are under a duty to take reasonable care to see that they are received by us and not damaged in transit; we will charge you the direct costs to us of recovering any goods supplied by us if you fail to return the goods to us. We strongly recommend you get proof of postage
7. Hygiene and your and all of our customers’ safety is a concern, so certain items can’t be returned for refunds including: Face + Body products (if opened), used or protective seal (if not intact), Underwear (if the hygiene seal is not intact or any labels have been broken), Swimwear (if the hygiene seal is not intact or any labels have been broken) Pierced jewellery (if the seal has been tampered with or is broken).
8. You must only try on footwear on carpeted floors to protect the soles. They must also be returned with the original box and original any shoe or dust bags.
9. You should note that if a clothing, accessory or foot-ware item is returned to us worn, used, damaged or in an unsaleable condition, or where the above instructions have not been followed, we won’t be able to give you a refund and we may have to send it back to you and ask you to cover the delivery costs. Alternatively, we (at our sole discretion) may choose to reduce your refund to reflect any reduction in the value of an item.
10. You should note that if we notice an unusual pattern of returns activity that doesn’t sit right: e.g., we suspect someone is wearing their goods and then returning them, ordering and returning, then we might have to terminate the account and any associated accounts,
11. You should note, any goods marked as ‘Sale’/’On sale’ or “Refurbished” may not eligible for return or refund and may not be eligible for the IvaMalta.com Guarantee.
12. where you return goods upon the basis that there was a defect in the goods at the point of delivery to you we will inspect and test the goods.
13. Insofar as it may be established that there was no defect in the goods at the point of delivery to you, we reserve the right to charge you €18 as a contribution towards the cost of inspecting and testing the goods.
14. If you properly reject any of the goods which are not in accordance with the contract you shall nonetheless pay the full price for such goods unless you return such goods to us at your cost before the date when payment of the price is due.

OUR GUARANTEE

We guarantee that the goods will correspond with the stated description and specification.

We guarantee that the goods will be of satisfactory quality when delivered by our carrier.

We guarantee that the goods will remain of satisfactory quality in normal use for 3 months following delivery.

The terms of any manufacturers guarantee and after sales service will be included within the documents accompanying the goods. We are under no obligation to fulfil said warranty on yours or the manufacturers behalf.

Any advice given by us to you is to be taken in good faith. IVAMALTA LTD does not take any responsibility for any negative impacts from suggestions or advice given by us to you. PLEASE SEEK PROFESSIONAL ADVICE.

YOUR RESPONSIBILITIES 

It is your responsibility to ensure compatibility of any goods offered for sale by us to you and with any other goods offered for sale by us. It is your responsibility to ensure proper installation and fitment of goods. It is your responsibility to ensure that wherever necessary you access the manufacturers web site to download any necessary product upgrades (including drivers and manuals). It is your responsibility to ensure that any clothing, foot-ware, accessory, jewellery or any other goods sold by us to you meets your size requirement for its original intended purpose. It is your responsibility to ensure that any information regarding the delivery of goods by our carriers is correct and accurate. It is your responsibility to ensure that you are available to receive the goods at the agreed delivery address.

We take every effort to ensure that the goods we offer for sale are of high quality and meet the specifications provided by the manufacturers. However, it is your responsibility to ensure that any goods you purchase from us are compatible with other goods you may have and to ensure proper installation and fitment of goods (any product that is not “Plug ‘n Play” is required to be installed by certified professional with evidence provided) failure to do-so will void your warranty/guarantee.

You should also ensure that you download any necessary product upgrades, including drivers and manuals, from the manufacturer’s website when necessary. Please note that we are not responsible for any product upgrades or manuals that are not available on the manufacturer’s website.

Additionally, it is your responsibility to ensure that any clothing, footwear, accessory, jewellery, or other goods you purchase from us meet your size requirements for their original intended purpose. You should carefully review the size information provided on our website and consult any sizing charts provided by the manufacturer.

Finally, please ensure that you provide accurate information regarding the delivery of goods by our carriers and that you are available to receive the goods at the agreed delivery address and time. We will not be liable for any loss or damage resulting from your failure to provide accurate delivery information or to be available to receive the goods at the agreed delivery time.

Business Customers (B2B)

B2B WARRANTIES AND GUARANTEES

For Business Customers, warranties for goods are not included in the cost of goods by default. Unless otherwise agreed in writing, no warranty or guarantee is included with the goods purchased.

If a Business Customer requires a warranty or guarantee, they must discuss and agree upon the terms with their sales representative before the purchase is made.

B2B PURCHASING TERMS

All goods are sold on a first-come, first-served basis. We reserve the right to limit the quantity of goods sold to any Business Customer.

Payment terms for Business Customers are NET 30, unless otherwise agreed upon in writing.

Title and risk of loss for goods purchased shall pass to the Business Customer upon delivery to the carrier.

All prices are subject to change without notice, unless otherwise agreed upon in writing.

We reserve the right to refuse service to any Business Customer at any time, for any reason.

Any disputes arising from the purchase of goods shall be governed by the laws of the State where the goods were purchased.

The provisions of this section shall survive the termination of any agreement between the Business Customer and us.

Our App and Website along with its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of IVAMALTA LTD and its licensors. Our platform is protected by copyright, trademark, and other laws of/and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of IVAMALTA LTD.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on our App or Website infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorised on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to support@ivamalta.com, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through our platform on your copyright.

IVAMALTA LTD does not associate with any persons, company and/or brands featured on our website and we reserve the right to use any information/data acquired and permitted by our partners/suppliers purely as to inform our customers of the products we supply.

(DMCA Notice and Procedure for Copyright Infringement Claims)

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

0.1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;

0.2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;

0.3. identification of the URL or other specific location on our Service where the material that you claim is infringing is located;

0.4. your address, telephone number, and email address;

0.5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

0.6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at support@ivamalta.com.

IvaMalta.com provides information and services on an “as is” and “as available” basis, and makes no guarantees or warranties regarding the accuracy, completeness, reliability, or availability of the information or services.

Users should use the information and services at their own risk and should exercise caution in making decisions based on the information provided. IvaMalta.com is not liable for any loss or damage resulting from the use of our platform or our services.

Any advice given by ivamalta.com has been given in good faith and should be used at the user’s own discretion.

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD US AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY INTERNATIONAL OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF IVAMALTA LTD HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF IVAMALTA LTD, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME COUNTRIES AND STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

We may terminate or suspend your account and bar access to our platform immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using our platform and/or request for account deletion.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

This contract is subject to the law of England and Wales.

All disputes arising out of this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any part of these terms and conditions shall be found to be unlawful, it shall not affect the validity or enforceability of the remainder of the conditions.

By using our platform, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send.

You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at support@ivamalta.com.

(Changes To Our Service/Platform)

We reserve the right to withdraw or amend our Service/platform, and any service or material we provide via our App and website, in our sole discretion without notice. We will not be liable if for any reason all or any part of our platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our platform, or the entire platform, to users, including registered users.

(Amendments To Terms)

We may amend our Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our platform and use our services after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you are no longer authorised to use Services and/or platform.

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of IVAMALTA LTD to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

BY USING OUR PLATFORM OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

Please send your feedback, comments, requests to customer support by email: support@ivamalta.com.